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OpenTrans — Global Logistics Solutions

About Us

  • 5
    years of experience5 years in logistics is more than just a number. It represents thousands of shipments, hundreds of unique situations, and a deep understanding of how to make deliveries safe, timely, and stress-free.
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    successful shipmentsEach trip is unique, because we tailor the logistics solution to the specific needs of our partners. 2098+ successful trips — that's experience proven in practice, and accountability for every kilometer of the journey.
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    satisfied clientsBehind every partnership are real people, real decisions, and real responsibility. 749 successful partners represent the clients and carriers with whom we complete the entire logistics journey — from the first request to the successful delivery.
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    countries worldwideEach country has its own regulations, nuances, and logistics requirements. That’s why we tailor the transportation solution to every specific shipment. Our experience across 29 countries is backed by real cases and ensures safe cargo transportation.
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    our teamEvery member of our team works toward one goal: successful delivery. From route planning to final transportation, our coordinated work allows us to solve any logistics challenge quickly and reliably.

Services

Work stages

01
Request Analysis and Needs Assessment
We carefully analyze the client’s request: route, cargo type, volume, weight, number of vehicles, loading dates, delivery terms (Incoterms), specific transport requirements and additional details. We discuss deadlines, risks, document flow and build the optimal logistics solution.
02
Cost Calculation and Approval
We calculate the transportation cost taking into account all expenses, timelines and route specifics. We agree on the rate, payment terms and responsibilities of the parties. All agreements are fixed in a contract or shipping order.
03
Transport Selection and Verification
We select the carrier according to the cargo type. We check registration documents, insurance, vehicle condition, work experience and reputation. The transport is approved with the client before dispatch.
04
Loading Organization and Export Clearance
We control timely vehicle arrival and the loading process. We brief the driver on the client’s requirements. We verify the correctness of shipping documents. We also supervise export customs clearance to avoid delays and risks.
05
Shipment Support
We continuously monitor the cargo movement. We stay in touch with both the driver and the client. We provide up-to-date information about the vehicle location, border crossing and estimated arrival time. Any issues on the road are resolved оперативно.
06
Delivery and Import Clearance
We supervise the unloading process. When needed, we control import customs clearance to avoid delays and risks. We also verify that all signed documents are complete and without remarks.
07
Shipment Closing and Document Flow
We collect CMR / consignment note and other supporting documents. We send scanned copies to the client immediately after unloading. We prepare the invoice, completion certificate and other related documents, then send the originals.
08
After-Service and Long-Term Cooperation
We maintain communication after the shipment is completed. We are always open to feedback and recommendations. Most clients continue working with us on a long-term basis thanks to our stability, speed and responsible approach.
01
Request and Capability Analysis
The carrier contacts us with information about vehicle location, transport type, preferred direction and expected conditions. We clarify the details: countries of operation, cargo type, loading time, required permits (including ECMT if needed) and the expected rate.
02
Cargo Selection and Route Optimization
We select cargo based on the vehicle location and the logic of further movement. We calculate the optimal route taking into account toll roads, bridges and tunnels. If needed, we estimate fuel consumption, recommend выгодные fuel stations, help with ferry or train selection and advise on country-specific requirements.
03
Agreement and Terms Confirmation
We agree on the route, rate, loading deadlines and payment terms. All agreements are fixed in writing in the shipping order — transparently and without hidden conditions.
04
Loading Organization and Document Support
We provide the driver with clear instructions and contacts. If necessary, we assist with RMPD completion to avoid fines. We also advise on the use of the ECMT permit book.
05
On-the-Road Support
We stay in constant contact with the driver. We assist with delays, border issues or customs clearance questions. We quickly pass information to all parties to avoid downtime at any stage — during loading, unloading or customs clearance. We also advise on transportation requirements, restrictions and document specifics in different countries.
06
Unloading, Document Verification and Payment
We monitor the correct completion of CMR / consignment notes. We promptly verify the documents after unloading. We ensure timely payment according to the agreed conditions.
07
Support and Further Cooperation
After the trip is completed, we stay in touch and remain open to future opportunities. Our goal is not a one-time deal, but trust and stable cooperation. We want carriers to receive profitable shipments, minimum downtime and timely payment — that is why most partners continue working with us.
Partnership Request

Our Partners

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Frequently Asked Questions

What types of transportation do you organize?

We organize both international and domestic cargo transportation of any volume and type. This includes standard pallet shipments, partial and groupage loads, as well as specialized transportation for:

  • temperature-sensitive goods
  • hazardous materials (ADR)
  • oversized equipment

Our managers select the optimal route and vehicle according to the cargo characteristics to ensure fast and safe delivery.

What documents are required for export or import?

We assist with preparing all required customs and transportation documents: export and import declarations, waybills, certificates of origin, EUR.1.

For food cargo, phytosanitary certificates are required; for goods of animal origin — veterinary certificates, as well as invoices and packing lists.

For transportation within Europe, a CMR waybill is usually sufficient, which significantly simplifies the process and reduces processing time.

Do you provide cargo insurance?

We select carriers that have CMR insurance, which guarantees protection of cargo against damage, loss or delay during transportation.

In addition, we have freight forwarder liability insurance that covers risks related to the organization of transportation and cargo support. This provides our clients with peace of mind and reliability when planning delivery.

Do you provide constant support during delivery?

Yes, we provide constant support for clients and carriers at all stages of transportation. Our managers track the cargo, coordinate drivers and customs procedures, and you receive up-to-date information about the location and status of delivery.

This allows us to:

  • respond quickly to any changes
  • guarantee uninterrupted delivery
  • reduce the risks of downtime and misunderstandings for carriers
  • ensure efficient and safe operations
How do you minimize the risk of customs delays?

We work only with experienced carriers and brokers who know all customs clearance rules and procedures.

Before dispatch, we verify the correctness of documents and certificates, and select the optimal route to avoid congested border crossings.

Our managers coordinate customs processes during delivery and respond promptly to unforeseen situations.

For carriers, this means: less downtime, faster border crossing and efficient use of time and transport resources, which increases revenue and operational reliability.

Why do some shipments pass customs faster than others?

Speed depends on the accuracy of documents, the type of cargo and the experience of the manager.

Shipments with a complete set of documents, a clear description and certificates pass customs faster.

Speed is also affected by the cargo category:

  • perishable goods
  • high-value cargo
  • ADR cargo (hazardous materials)

Groupage or non-standard cargo may require additional inspections.

What are perishable goods?

Perishable goods are products that quickly lose quality when stored or transported improperly.

They include:

  • food products (meat, dairy, fruits, vegetables)
  • medicines
  • flowers
  • certain chemical substances

They require controlled temperature, humidity and fast delivery — otherwise there is a risk of spoilage and financial losses.

What are Incoterms and why are they important?

Incoterms are international rules that define who is responsible for delivery, customs clearance, risks and costs at each stage of transportation.

Knowing Incoterms allows you to:

  • avoid misunderstandings between the sender, carrier and recipient
  • clearly distribute responsibilities and costs
  • reduce delays and additional payments
  • ensure transparent cooperation
What is ECMT and what is it used for?

ECMT is a permit system for international road freight transportation between member countries.

It allows carriers to legally plan routes, avoid fines and simplifies customs and administrative procedures.

For Ukrainian carriers, this also means the ability to carry out freight transportation between European countries without restrictions.

What is cabotage transport?

Cabotage transport is the transportation of goods within a single foreign country by a foreign carrier.

For example, if a Ukrainian company transports cargo between two cities in Germany, this is considered cabotage.

Such transportation is regulated by the laws of the country and requires special permits. Compliance with cabotage rules ensures the legality of the carrier's operations and reliable delivery for clients.

Why is a freight forwarder needed if there is already a carrier and a client?

Sometimes clients or carriers consider a freight forwarder an unnecessary middleman, but in reality they provide:

  • cargo control and security
  • document management
  • accountability for the result

Not every client can independently find and arrange the right transport at the right time and place. Not every carrier can provide the required number of vehicles and coordinate them effectively.

A freight forwarder coordinates these processes, optimizes routes, reduces the risk of downtime and guarantees timely delivery — which is beneficial for both clients and carriers.

What is logistics and why is it important?

Every product we see, eat or wear is made somewhere in the world and delivered to our hands.

Logistics is a system that connects producers, exporters, importers, sellers and buyers, ensuring the movement of goods between countries, cities and warehouses.

The modern world cannot be imagined without international trade, where every stage of transportation, customs clearance and storage requires precision and coordination. Our managers oversee this process, ensuring control, safety, timely delivery and transparency at every stage.

Thanks to logistics:

  • businesses operate globally
  • customers receive goods on time and in the right condition
  • carriers use their resources efficiently
  • countries and companies become interconnected, making international trade fast and reliable

In other words, logistics is the invisible force that keeps the world in motion, connecting people, companies and countries, making the modern economy possible.